We're hiring a full-time Head of Operations & Expansion to join our Core Team! In this role, you’ll strategize and execute our expansion and go-to-market, and influence company level priorities.

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Responsibilities:

• Owning the development of OneRoof's expansion strategy and figuring out go-to-market playbooks
• Launching new buildings in NYC and across new markets
• Maximizing inbound requests and onboarding users in their OneRoof groups
• Working with Super Neighbors, converting existing users to become Super Neighbors
• Boosting buildings to achieve higher onboarding and engagement rates, working with our Head of Community
• Running ongoing tests and providing in-depth analysis of key growth drivers to measure progress towards our growth goals and develop recommendations for maximizing performance
• Evaluating and communicating the progress of main KPIs on a regular basis to Founders and Core Team
  

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‍Qualifications:

• 5+ years of experience supporting expansion for digital businesses across operations and growth
• Having very high organizational skills, an analytical and data-driven workflow, and an experimental approach
• Experienced with managing backoffice dashboards, operational and analytical softwares like Segment, Mixpanel
• Collaborative and with a STARTUP MINDSET. This is not a 9-5 job, you'll have a lot of freedom, pressure, and ownership
• Organizational development experience regarding building processes is a big plus